Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our website carplus.co.uk ("our site"). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our website terms and conditions. carplus.co.uk is a site operated by F&I Online Ltd t/a Carplus ("we" or "us"). We are registered in England and Wales under company number 09664343 and we have our registered office at Lumiere House, Elstree Way, Borehamwood, WD6 1JH. F&I Online Ltd t/a Carplus is authorised and regulated by the Financial Conduct Authority for consumer credit FCA No. 731217.

Prohibited uses

You may only use our website for lawful purposes. The following uses are prohibited:

  • Violating any local, national, or international laws or regulations.
  • Sending, receiving, uploading, downloading, using, or reusing any material that does not comply with our content standards.
  • Transmitting any data, material, or code that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar code that negatively impacts computer software or hardware.
  • Engaging in any unlawful or fraudulent activity, or activities that harm or attempt to harm minors.
  • Transmitting or procuring the transmission of any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (spam).

You also agree to:

  • Not reproduce, duplicate, copy, or resell any part of our website in violation of our website terms and conditions.
  • Not access, interfere with, damage, or disrupt:
  • Any part of our website
  • Any equipment or network on which our website is stored
  • Any software used in the provision of our website
  • Any equipment or network or software owned or used by any third party.

Interactive Services

We may provide interactive services on our website from time to time. If we do, we will provide clear information about the service, including if it is moderated and the type of moderation used (human or technical). We will assess any potential risks for users, particularly children, when using these services and will decide whether or not to use moderation for each service based on those risks. We are not obligated to oversee, monitor, or moderate any interactive services we provide and will not be liable for any loss or damage resulting from the use of any interactive service in violation of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents to communicate with their children about online safety when allowing them to use interactive services, as moderation is not foolproof. Minors should be made aware of potential risks when using these services.

If we do moderate an interactive service, we will typically provide a means of contacting the moderator if concerns or issues arise.

Content Standards

These content standards apply to any material you contribute to our website, including interactive services. You must comply with the spirit and letter of these standards. They apply to each part of your contributions and to the contributions as a whole. Your contributions must:

  • Be accurate (if stating facts)
  • Be genuinely held (if stating opinions)
  • Comply with applicable laws in the UK and any other country from which they are posted
  • Not contain material that is defamatory, obscene, offensive, hateful, or inflammatory, or promotes sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Not promote any illegal activity or advocate, promote, or assist in any unlawful acts
  • Not infringe any copyright, moral right, database right, trademark right
  • Not infringe any design right, right in passing off, or any other intellectual property right
  • Not be in violation of any legal duty owed to a third party, such as a contractual duty or a duty of confidentiality
  • Not promote any illegal or unauthorised copy of another person's copyrighted work
  • Not contain any information that you know or suspect to be false, inaccurate, or misleading
  • Not promote any illegal or unauthorised copy of another person's copyrighted work
  • Not contain any information that you know or suspect to be false, inaccurate, or misleading
  • Not promote any illegal or unauthorised copy of another person's copyrighted work
  • Not contain any information that you know or suspect to be false, inaccurate, or misleading
  • Not promote any illegal or unauthorised copy of another person's copyrighted work
  • Not contain any information that you know or suspect to be false, inaccurate, or misleading

We reserve the right to remove or edit any contributions that do not comply with these standards, as well as take any other actions that we deem appropriate.

In addition, you must ensure that your contributions do not:

  • Promote discrimination, bigotry, racism, hatred, harassment or harm against any individual or group
  • Promote illegal or harmful activities or substances
  • Impersonate any person or organisation
  • Disclose sensitive personal information about others
  • Infringe any third-party rights, including privacy, publicity, intellectual property, or other proprietary rights
  • Provide medical, legal, or professional advice
  • Solicit personal information from others
  • Encourage or promote self-harm or suicide

We take no responsibility and assume no liability for any contributions submitted by you or any third party. By submitting your contributions to our website, you grant us the right to use, reproduce, modify, distribute, and display your contributions in any medium, worldwide, without any compensation to you.

You are solely responsible for your contributions, and you agree to indemnify and hold us harmless from any claims, damages, or costs related to your contributions.

We reserve the right to modify or update these content standards at any time, and you are expected to check this page from time to time to take notice of any changes we make.

By accessing and using our site, you also agree to be bound by our website terms and conditions, which govern your use of our site and any services we may provide through it. If you do not agree to these terms, you should not use our site or any of the services provided through it.

We reserve the right to change or update these terms at any time, and you are responsible for reviewing them periodically to ensure that you are aware of any changes. Your continued use of our site following any changes to these terms will be deemed acceptance of those changes.

In addition, our site may include links to other third-party websites or resources. We are not responsible for the content or availability of these sites, and you should review the terms and conditions of those sites before using them.

Finally, by using our site and any services provided through it, you agree to comply with all applicable laws and regulations in your use of our site and any services provided through it.

If you have any questions about these terms or any other aspect of our site, please contact us at the email or phone number provided on our website.